Telephones: Payphones are located on the main concourse, inside the main hall, at the entrance to the toilets, and on platforms 7, 11 and 14. A text phone is situated on the main concourse.
Taxis: The taxi rank is located adjacent to platform 10. Many cabs are wheelchair accessible.
Buses: Airport bus and coach services depart from Waverley Bridge at regular intervals throughout the day. Local buses serving all areas of the city leave from Princes Street and North Bridge. Services for the rest of Scotland can be found at St Andrew's Square or Waterloo Place.
Police: The British Transport Police office is situated adjacent to platform 19.
Assistance for Disabled: Assistance is available to and from platforms, though we can help more effectively if you call us in advance. Please contact customer services of the relevant train operator:
GNER - 08457 225 333
Virgin Trains - 0870 789 1234
ScotRail - 08456 015929
Lost Property: The lost property office is on platform 1. Please call 0131 550 2333 or click here for more details.
Left Luggage: The left luggage office is on platform 1. Please call 0131 558 3829
Sleeper Services: A sleeper service operates between Edinburgh Waverley and London Euston. For further information, please call into the travel centre in the main hall, or Scotrail ticket office lounge on platform 14, or telephone 08457 484950.
Further Contact:
Station Manager
Network Rail
Room 255, North Block
Waverley Station
Edinburgh EH1 1BB
Waverley Station is right in the centre of Edinburgh (eastern end of Princes Street) and is the main terminus for all mainline trains. The main exits lead you to Waverley Bridge (with the castle directly ahead of you), Pinces Street (up a stairway) and Market Street (the outer fringe of the Old Town).